Privacy Policy
How 911 Richmond Garage Doors handles the details you share with us.
Last updated November 5, 2026
What we collect
When you call us, email us or send the price form, we collect what you give us: your name, phone number, where the door is, what is wrong and anything else you tell us about the job. Calls to our number may be recorded for quality and training.
How we use it
Only to give you a price, book and complete the job, and follow up about it. We do not sell your details.
Who we share it with
The technician who does the job, and service providers that help us run this website and our phone line. Each of them uses your details only for that purpose. We also share details if the law requires it.
How long we keep it
As long as we need it for the job, our records and the law, and then we delete it.
Website data
This site keeps basic technical logs, such as IP address and browser type, to keep it secure and working.
Your choices
You can ask what we hold about you, ask us to correct it or ask us to delete it. Call (604) 332-9045 or email info@911richmondgaragedoors.ca. This policy follows British Columbia's Personal Information Protection Act.